Hi,
When trying to create a new routing rule in IFS APP9 I get the error ROUTECONDITION.ROUTE_CONDITION.ROUTE_TYPE must have a value.
I have added APPLICATION_MESSAGE as ROUTE FROM QUEUE OUT1
Best answer by cwright
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Create Routing Rule Error -
Userlevel 2
+7
Userlevel 2
+7
I resolved this issue, I wasnt selecting from the drop down and typing application message which caused my issue
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