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Question

Connectivity Inbox message is Rejected

  • January 28, 2022
  • 3 replies
  • 226 views

Vimukthi Mahakumbura
Superhero (Customer)
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Facing the same issue with the attached XML.

After dropping the XML in the IN folder, Application message is processed properly but the created Connectivity Inbox message is Rejected. Not a problem with the Connectivity queue because other messages are processed correctly. 

If you have access, my data are in APP10 Regional TEST CMB

 

This topic has been closed for replies.

3 replies

Himasha Abeywickrama
Superhero (Customer)
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Hi @Vimukthi Mahakumbura,

 

Normally, if the receiving method finds an error, the message changes the state to Rejected. What happens if you try to Reprocess it?


Vimukthi Mahakumbura
Superhero (Customer)
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Hi @Himasha Kapugeekiyanage

Thank you for the response.

When I reprocess, message goes to Posted > Transferred and again end up in Rejected state. 


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  • Do Gooder (Customer)
  • 1 reply
  • March 3, 2022

We just encountered the same issue. This time we were able to track it down by looking at Database Background Jobs where we found a job with a description of “Connectivity: In message ######” (where ##### is the inbox message id). The background job had a status of “Warning” and the message text indicated the cause (an error with a trigger on the incoming order table.) 


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