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Cause of failed Application Messages

  • 21 January 2021
  • 4 replies
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Userlevel 4
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Hi, 

I noticed that we have a lot of failed Application Messages, but I never investigated what the cause is and what effects are. Can someone explain what the cause, effects and solution is? See the screenshots below. 

Kind regards,

Simon

 

 

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Best answer by Tomas Ruderfelt 21 January 2021, 11:15

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4 replies

Userlevel 7
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It is the PSO integration and by default when you install there are a scheduled task started for the database task “Send PSO Integration dataset updates”.

If you shall not use that integration you have to disable the PSO integration in this window:

 

Userlevel 4
Badge +9

Hi @Tomas Ruderfelt  

Thank you for your reply. Where is the PSO Integration used for? I can just turn this off without consequences? 

 

Userlevel 7
Badge +19

Yes, since it is not configured to be used it is no problem to disable it.

PSO “IFS Planning and Scheduling Optimization” is an external optimization program for a couple of things. It is mainly used for Service Management and it is not mandatory in any way. See more in the documentation link.

https://docs.ifs.com/techdocs/foundation1/010_overview/240_integration/300_pso_integration/default.htm

Userlevel 4
Badge +9

Thanks a lot @Tomas Ruderfelt 

I have disabled the integration. 

Kind regards, 

Simon