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Cannot Connect Business Reporter to IFS Cloud

  • 10 October 2022
  • 1 reply
  • 364 views
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  • Rohit
  • Sidekick (Partner)
  • 36 replies

Hello Community,

I was trying to connect IFS Business Reporter to the IFS cloud and I got the following error after entering the URL in Connect To field and clicking OK,
in Connect To: field I entered https://<server_domain>:<port>  -

Error with Port

 

When I entered only https://<server_domain>/, without the port, then I got the following error -

Error without entering Port​​​​​

It is our internal training environment and I see invalid certificate also when I login to the IFS -

 

I doubt if the IAM Client has something to do with this so I created the IAM Client also -

IAM Client Setup

 

We are on IFS Cloud 22R1 and have installed the Business reporter add-on from the IFS landing page only (using the MSI installer).

 

Any help is appreciated.

 

Thanks in advance.

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Best answer by Rohit 18 October 2022, 09:55

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Solved it by installing the certificate from Chrome browser -

Step 1: Click “Certificate is not valid”

Step 2: Click on “Details” Tab

Step 3: Click “Export” Button

Step 4: Save and open the certificate .crt file

Step 5: Install the certificate placing it under “Trusted Root Certification Authorities”. I am not sure if we normally install the certificate then it will work or not.

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