I’ve noticed recently within our application messages we’re getting ‘spammed’ every 10 seconds with a failure for the same error. It seems to state the following for IFSAPP.
When I read the XML message embedded it states the issue could be with NotifyMe app which we don’t use currently;
I tried to edit ‘Installed Apps/Devices’ for NotifyMe however, I get the exact same error within there also.
Any ideas on how to resolve, we’re on Apps 10 Upd12.
Thanks
Best answer by RyanK
This issue is now resolved.
The problem was fixed by our external support and their findings are as follows;
An amendment was actually required to IFSConnect and not IFSAPP as per the error message was stating. A grant was required on to the IFS_ALL permission set to enable IFSConnect access to the ManageMobileApplication.
Once this was refreshed and all subsequent failures finished posting we no longer seen the error message above appear.
Steps to resolve
Amend IFS_APP permission set
Grant ManageMobileApplication to that permission
Ensure IFSConnect inherits a permission set that has ManageMobileApplication granted within it
Refresh Cache
Wait for all error messages to stop posting and retrying.
The problem was fixed by our external support and their findings are as follows;
An amendment was actually required to IFSConnect and not IFSAPP as per the error message was stating. A grant was required on to the IFS_ALL permission set to enable IFSConnect access to the ManageMobileApplication.
Once this was refreshed and all subsequent failures finished posting we no longer seen the error message above appear.
Steps to resolve
Amend IFS_APP permission set
Grant ManageMobileApplication to that permission
Ensure IFSConnect inherits a permission set that has ManageMobileApplication granted within it
Refresh Cache
Wait for all error messages to stop posting and retrying.
We use 3 different kinds of cookies. You can choose which cookies you want to accept. We need basic cookies to make this site work, therefore these are the minimum you can select. Learn more about our cookies.