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Any way to see all the email sent via custom event?


ZTC ZTC JGOTA
Hero (Customer)
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Hello IFS Community,

 

Will be a way to see all the emails sent via custom event?

 

Thanks,

JL

Best answer by Charith Epitawatta

Hi @ZTC ZTC JGOTA,

Emails sent from Custom Events will be in the NOTIFICATIONS queue and would have following attributes:

 

However, these attributes are common for many other application message types that go through this queue, so it appears the only way to identify the ones that are triggered by Custom Events is by the “Sender” field. The sender would have the ID of the relevant Custom Event. 

It would also be worth noting that usually, old application messages are scheduled to be cleaned up via a scheduled database task. So if you need to review historical data related to these application messages, then you may have to archive these application messages via application message archive functionality. 

Have a look at this post regarding Application Message Cleanup:

https://community.ifs.com/ifs-general-topics-employees-partners-only-79/extend-clean-up-time-for-application-messages-14506

 

You can find the documentation for Application Message Archive functionality here:

https://docs.ifs.com/techdocs/default.htm?openpage=https://docs.ifs.com/techdocs/foundation1/040_administration/240_integration/300_ifs_connect/080_message_archive/default.htm

Hope this helps!

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2 replies

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Hi @ZTC ZTC JGOTA ,

You can check it from the Application Messages window.

Example:

If you think my answer helped to resolve your issue, please mark it as the best answer. So that it will be helpful for other peers.

Best Regards,

Bhagya


Charith Epitawatta
Ultimate Hero (Employee)
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Hi @ZTC ZTC JGOTA,

Emails sent from Custom Events will be in the NOTIFICATIONS queue and would have following attributes:

 

However, these attributes are common for many other application message types that go through this queue, so it appears the only way to identify the ones that are triggered by Custom Events is by the “Sender” field. The sender would have the ID of the relevant Custom Event. 

It would also be worth noting that usually, old application messages are scheduled to be cleaned up via a scheduled database task. So if you need to review historical data related to these application messages, then you may have to archive these application messages via application message archive functionality. 

Have a look at this post regarding Application Message Cleanup:

https://community.ifs.com/ifs-general-topics-employees-partners-only-79/extend-clean-up-time-for-application-messages-14506

 

You can find the documentation for Application Message Archive functionality here:

https://docs.ifs.com/techdocs/default.htm?openpage=https://docs.ifs.com/techdocs/foundation1/040_administration/240_integration/300_ifs_connect/080_message_archive/default.htm

Hope this helps!


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