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Accessing Links

  • 9 January 2020
  • 2 replies
  • 234 views

Userlevel 5
Badge +10

Hello,

Does anyone know a way of changing the behavior of when you click on a IFS URL link embedded within an email to an IFS screen?

If the user is already logged into IFS it will still create a new session (prompting user to login unless using SSO) instead of utilizing the existing IFS session they have open.

Any suggestions would be appreciated

Regards

Shaun

 

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Best answer by CallumW 9 January 2020, 14:41

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2 replies

Userlevel 6
Badge +15

In the EE client you can change the settings by (First pressing the Alt key)

Go to Tools → Options

 

And then choose the desired way for the URL to open

 

This change will be applied to the user’s profile after its saved (either by clean exit or Tools → Options → User Profile → Save Profile)

You will also need to restart the application for the changes to take effect.

Userlevel 7
Badge +20

Hi,

What is the current setting you have for Open links from another program Under Tools → options? 

(See below) 

 

 

 

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