Hi,
We are experiencing wrong tax amount, quantity and price amount on some credit invoices( Project Invoice). Only a few invoices are prone to the error, which seems to be related to how IFS group all the lines together. More specific, it happens when project transactions on the original invoice are diveded into different lines, but with equal project id, sub project id, employee no, report cost group id, activity sequence, report cost code, sales price and some other fields. Then IFS will only put the transactions from the first line into the credit invoice, and then update all the correction project transactions regardless of which lines they belongs to.
Lets say we have three different lines on an invoice which matches the criteria given above. We then select “Credit Entire Invoice” on the original Project Invoice, which will result in only one line on the credit invoice, ignoring the other two lines. Furthermore, the project transactions belonging to line two and three in project transactions will be updated with the newly created invoice no, but not on the credit invoice itself. Thus the quantity and price amount will be wrong on the credit invoice, but correct in project transactions.
We also tested to create the correction transactions first from Project Transactions in stead of Project Invoice directly in order to add them to an invoice( Create Project Invoice) later on, but we noticed that each correction transaction had a reference to a line id with no corresponding invoice no. Thus, we was not able to add them to any invoice. However, if I manually removed the line id first in the database directly, we was able to add all the correction transactions to an invoice where both quantity and price amount was correct.
It seems to be a simular situation regarding wrong tax amount. For example, IFS could put the tax amount from line one into tax amount for line two.
Anyone else having problems with this?
We are currently running Apps10 with Update 7.
