Hi @Rakesh ,

Identifying the cause of this error would require further investigations. Kindly raise a case with IFS.

Best Regards

Sugandi

Hi @Rakesh ,

This is a generic error message. So it has to be technically investigated. As mentioned earlier, kindly raise a case to IFS Global Support.

Thanks & regards,

Naika

Dear @Rakesh ,

Usually, systems prompt “Character string buffer too small” when the number of characters for a specific string (any other data type) is larger than it is supposed to cater to the database level.
 This could be either addressed by RnD ( Or that may be already addressed by a bug fix ) The fix might introduce a way to extend the length of the string in the database level or limit it on the client-side.

Nevertheless best way to proceed with this error is investigating the issue technically. Hence proceed with techncail investigations accordingly by IFS or any other means.