USD is the only currency used. Why would I not see this error during proposal or pay order creation? What does this mean in a one currency configuration?
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'Payment not in balance USD' - Supplier Create Check Payment
+14Best answer by Eranda
Hi Christy,
It is hard to give an exact reason for the error without performing a technical investigation. But, with the experience I know, the similar error is occurred for WHT transactions in some of the payment windows. When I was at IFS R&D, we delivered several patches to fix this problem. Anyway, if you get this error again, you can inform your customer to report this to IFS global support as a standard error in the application.
Best Regards
Eranda
+11Hi Christy,
See whether there is any involvement of WHT in your transaction.
Best Regards
Eranda
+14Eranda-
The transactions attached to WHT went through. This one was a fixed asset purchase. Do you believe that it will be an issue if they use WHT in the future?
Thank you!
+11Hi Christy,
It is hard to give an exact reason for the error without performing a technical investigation. But, with the experience I know, the similar error is occurred for WHT transactions in some of the payment windows. When I was at IFS R&D, we delivered several patches to fix this problem. Anyway, if you get this error again, you can inform your customer to report this to IFS global support as a standard error in the application.
Best Regards
Eranda
Kind Regards, Eranda
1 person likes this
+14Eranda -
You are always so helpful. Thank you for the error insight. I found it odd that deleting one transaction (I randomly selected it), let the payment process.
Best-
Christy
Best- Christy
1 person likes this
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