Hi Raymond,

Did you tried entering domestic bank account number in Account Reference field?

Enter and check if it works for you.

Regards,

Mukesh Gupta

Hi Mukesh,

Yes I did enter the domestic bank account number in Account Reference field.

When i do that i get the error Shortname not found for institute <name of the institute >

Before we added the IBAN code to the extenral referance and change the cash account we received bak files with the domestic bank account number. 

The bank has changed the format to IBAN so we've to deal with IBAN code

Regards,

Raymond

Raymond,

I don’t see an error after your line

‘When I configure that i get the following error when i look at external File load ID’.

Maybe you can insert some screenshots (with blacked out IBAN numbers).

Steve 

Dear @RLGroener ,

When you want to bypass the error "Shortname not found for institute," it is important you enter the same identifier value on ‘External Payment Parameters" window under "Company Identifier" on the cash account window as well. Here, for a cash account connected with a respectable payment institution, you should enter an identifier value for the account reference.