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Error when loading external payment file for MT940DE

  • 30 May 2023
  • 4 replies
  • 106 views

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Hi :)

 

When loading MT940DE file it gives the error “A Payer/Payee Identity does not exist. A parked payment will be created using company '10'.”

 

 

 

The loaded file is as follows

:20:310515         

:25:4021003006371023                 

:28C:0135/001

:60F:C230515USD1504358650,31 

:61:2305150515D15688,67NTRF12489                 

:86:DEBIT TRANSACTION NFR/23/004974884 BREF 25171 CREF 12489 BEN

C100100044120

:62F:C230515USD1878468612,09

I need to identify which characters in the above file stand in for the Payer/Payee Identity and the invoice number. If the invoice number is not available in the above file how can we add that to the external file

Thank you

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Best answer by Link 31 May 2023, 09:50

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4 replies

Userlevel 7
Badge +21

Hi @prabha.ruberu 

IFS wasn’t able to match the customers. If you type a customer manually the error message will disappear. But you want to automate this.

Therefore check the settings in external payment parameters.

 

Userlevel 7
Badge +21

The row 86 in your file is not complete:

:86:166?00Test invoice ?10 ?20 ?24CD12345 ?30 ?31 ?32 ?33 .

Sub-field like ?24 ist not available in your file. You can type there the invoice number or customer number.

Your banking tool should have settings to export them.

You can download a testfile from the internet and test it in your test environment.

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@Link  Thank you for your explanations 

Userlevel 7
Badge +21

@Link  Thank you for your explanations 

You are welcome. :-)

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