+1Dear Sir
I have an Issue for customer offset proposals with sales penalty
we received a payment from customer and then we recorded. It is only when the remittance details are received from the customer later that the payment is for multiple invoices and the sales penalty has been deducted from some of the Invoices. In this case, how can we offset the payment with multiple Invoices and record the deducted sales penalty?.
Kindly help me
Best regards
Joby
Best answer by Furkan Zengin
Hello Joby,
I encourage you to use mixed payment with NET AP/AR cash account.
You can create a new write-off code for PENALTY. Complete posting control setup for PP17 if its control type Write-Off code.
Select invoices to be offset and enter, select write off code PENALTY from the list and enter penalty amount.
If write-off columns are not listed, please change your view to table view and add them from column chooser.
+21Hello Joby,
I encourage you to use mixed payment with NET AP/AR cash account.
You can create a new write-off code for PENALTY. Complete posting control setup for PP17 if its control type Write-Off code.
Select invoices to be offset and enter, select write off code PENALTY from the list and enter penalty amount.
If write-off columns are not listed, please change your view to table view and add them from column chooser.
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