+8Hello,
There is a PostedAuth customer invoice where the invoice’s Instalment Plan and Discounts Instalment ID status is set to ‘Created’, and therefore, the invoice cannot be used in payments. Could you please provide information on the reason behind this and how to move the instalment ID to the ‘Authorised’ status?
Kindly refer to the below screenshot:
Your valuable insights to resolve this issue are greatly appreciated!
Thank you!
Hello.
The reason for this invoice not being approved for payment is the setting of the supplier.
If this is set to At Final Posting, the invoice will be authorized when the invoice is fully created.
If you have other settings, you can either manually update the value on Installment by toggle Authorized.
Or you go to Authorize Invoices for Payment.
Best regards
Denny
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
