What does this error mean when trying to ‘create direct debiting order’. Some invoices/customers will go through ok, but occasionally some won’t for this reason?
Best answer by Chirantha
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Userlevel 5
+8
Hi,
This is the generic error message that pops up when the selected ledger items can not be paid in this payment order. It could be due to various reasons. One example is the payment method used in the proposal/(order creation) is not available for the customer or an electronic payment ID is not available. It could be due to an erroneous cash account is used for the order or anything else.
You need to check the basic data set up one by one and track the reasons to rectify the error.
Best Regards,
Chirantha.
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