Question

[ ACCOUNT RECEIVABLE ISSUE ] - No access to the detail

  • 12 January 2022
  • 1 reply
  • 19 views

Userlevel 4
Badge +7

Hi all

Like in 21R1, we don’t have the ability to see the detail of the Account receivable. The only way is to check “Exclude Not Cashed/Open documents”.

And we have the same issue when we use IFS Business Reporter to the information source “Customer Open Balance” … no data available due to the error message into IFS Cloud 21R2.

Look at the joined file.

It’s very urgent !!

 

Thanks


1 reply

Userlevel 7
Badge +11

Hi, 

The customer open balance history should work.  This is from apps 10, but I believe it works same.   That data can then be used with business reporter. 

Best regards, 

Thomas

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