Unable to Initialize Mobile App

Hey @Narsing Rao 

Check if you have a column named request_id on an extension table.

Cheers!

Dear @Shneor Cheshin ,

Yes we do have Request Id column in multiple tables.

From which particular table it was pointing i can't define.

How to get that info from which table it was pointing the Request Id?

Thanks

Hey @Narsing Rao 

It is OK to have the same column name on multiple tables.

Specifically, check extension tables. i.e. defined in custom metadata as an extension

Cheers!

Dear @Shneor Cheshin ,

These are Extension tables we have with Relation Type Extension.
Can we find anything from here?

Thanks

Hey @Narsing Rao 

Check the tables and see if there is a column named request_id

• REQUEST_EXTE
• TASK_EXT
• PART_NEED_EXT

All baseline tables beside ESCALTION have a column named request_id.

Cheers!

Dear @Shneor Cheshin ,

Yes we have Request Id column in

• REQUEST_EXTE
• PART_NEED_EXT

Extension tables.

Hi @Narsing Rao 

Having this field on request_ext makes sense, but not sure about part_need_ext.

Try removing it and re-initialise.

Cheers!

Dear @Shneor Cheshin ,

You mean, dropping the PART_NEED_EXT table and check.

right!

Thanks

@Narsing Rao 

Also check these fields are marked as ‘Y’

Cheers!

@Narsing Rao 

Another option is a duplicate column name in the sync rule.

If you have a sync rule that has 2 or more tables and both tables have the same column name, it will cause an issue.

Cheers!

Don’t drop the table.

Change the column name or remove the column.

​​​​​​​++ see other options in previous comments

Cheers!

Dear @Shneor Cheshin ,

Yes Understood.

I will remove the column and check.

But there is not Sync Rule with PART_NEED_EXT table.

Thanks

 @Narsing Rao 

It is not a sync rule with one of these tables. It can be any table that has this column name.

For example, if you have a sync rule with the task and request table in the same sync rule, Both have a request_id column.

So it will cause a conflict in the sync rule.

Cheers!

Then @Shneor Cheshin ,

We need to check sync rules which included with Request Id column.

Cheers!

If you haven’t found the cause yet, also be sure that you do NOT have any sync rules for Extension tables.  Newer versions of FSM 6 prevent creating them, but upgrading doesn’t remove them.