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Unable to initialise mobile device.

  • May 8, 2024
  • 1 reply
  • 63 views

shalikakk
Hero (Employee)
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Hi All,

 

When I try to initialize  the mobile device, the following error comes on the mobile error log.

 

EXCEPTION Message: unable to open database file ... Stack Trace:    at System.Data.SQLite.SQLite3.Open(String strFilename, String vfsName, SQLiteConnectionFlags connectionFlags, SQLiteOpenFlagsEnum openFlags, Int32 maxPoolSize, Boolean usePool)
   at System.Data.SQLite.SQLiteConnection.Open()
   at Metrix.BusinessServer.BusinessPolicies.SharedTablesComponent.MobileManager.CreateMobileDatabase(String personIdIn, String deviceSequenceIn, String messageIn)

 

Any ideas about this issue?

Best regards,

Thank you

Best answer by Chethana

Hi @shalikakk ,

Verify the MOBILE_DATABASE_DIRECTORY app param. This might be the issue

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Chethana
Sidekick (Employee)
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  • Sidekick (Employee)
  • 55 replies
  • Answer
  • May 8, 2024

Hi @shalikakk ,

Verify the MOBILE_DATABASE_DIRECTORY app param. This might be the issue


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