From my understanding, the current behavior in IFS does not allow the automatic assignment of resources whose skill level is lower than the one defined in the task template.
Example Scenario:
Available resources:
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5 excavator operators with level 5
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3 excavator operators with level 4
Planned activities:
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6 tasks requiring level 5
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2 tasks requiring level 4
In this case, one of the level 5 tasks remains unassigned, even though there are 3 level 4 operators available who could potentially carry it out. The point of view of my customer is to reduce unassigned tasks due to competence constraints, while improving the flexibility and efficiency of the planning performed by the PSO.
Questions:
Is there a way in IFS (or PSO) to configure a parameter that defines how many skill levels below the required one a resource can be and still be considered eligible for assignment?
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Default: 0 (no tolerance – current behavior)
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Configurable: For example, setting the parameter to 1 would allow assigning level 4 resources to tasks that require level 5.
Ideally, this behavior should act as a preference rather than a strict constraint, in order to give the system more flexibility during automatic scheduling.
Is it possible to implement or configure an automatic assignment logic that follows these criteria?
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Prioritize assigning resources that meet the required skill level
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If such resources are insufficient, allow the assignment of resources with a skill gap within the configured limit
Thanks for your support.
Stefania