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IFS Error: Cross Thread Violation

  • May 16, 2022 8:58 AM UTC
  • 6 replies
  • 392 views

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Hi, a user has reported receiving the following message, does anyone know what this refers? I am struggling to understand the cause of the error.

 

Best answer by Kelum Pradeep Kumara

What is your UPD level ?
If it is below UPD 14, then the issue will resolve after UPD 14
please check the IFS solutio:294157

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6 replies

Kelum Pradeep Kumara
Superhero (Employee)
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What is your UPD level ?
If it is below UPD 14, then the issue will resolve after UPD 14
please check the IFS solutio:294157


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  • Author
  • Sidekick (Customer)
  • May 16, 2022 9:30 AM UTC

Thanks Kelum, we are waiting for the Update to be sent to us (6 week lead time) so fingers crossed we get it soon to resolve this issue.

 

Thanks so much for replying :)


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  • Sidekick (Partner)
  • Aug 30, 2022 8:29 AM UTC

Is there a reason why it only affects some users?


Link
Superhero (Customer)
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  • Superhero (Customer)
  • May 2, 2024 7:24 AM UTC

Hi @lisa.gilesAB 

one of my colleague has the same issue.

Our UPD level is even 18.

Does UPD14 solved this issue?

 

Thank you.


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  • Author
  • Sidekick (Customer)
  • May 2, 2024 7:29 AM UTC

Hi @Link we applied the update last year and have not had the issue occur since.

 

Thanks, 


Link
Superhero (Customer)
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  • Superhero (Customer)
  • May 2, 2024 7:31 AM UTC

I see. Thank you a lot.