Skip to main content
Question

ifs cloud Dispatch Console

  • May 21, 2025
  • 1 reply
  • 44 views

Forum|alt.badge.img+5

We are using  IFS Cloud 24R2 and PSO for auto scheduling. our requirements is,

  1. Create Request quickly and assign if resources are free or schedule for future dates using appointment
  2.  PSO dynamically allocate. WFM manually commit recommended by PSO .

client may not prefer to use two systems . Can you please provide following information on dispatch console. i am not able to find proper information . 

  1. can we use “Dispatch Console” to show PSO allocations.(like every 1/2 min)
  2. if manually assignment in “Dispatch Console” ,will this information flows to PSO for optimizing requests
  3. in “Dispatch console” bigger screen , we can only see Technicians, is there  any we can see “Technicians and Tasks” in bigger screen. 
  4. “Dispatch console” can we make filter Resource / Technicians as per “delivery unit” by Admin and should not modify by WFM .(like pso “OBJECT_GROUP_FILTER” to “Service Delivery Unit”

1 reply

Alexander Heinze
Ultimate Hero (Employee)
Forum|alt.badge.img+23
  • Ultimate Hero (Employee)
  • 1054 replies
  • May 22, 2025