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Hyperlink is not appearing in web client, but it is appearing in Smart Client on a certain screen.

CC Escalations

Smart Client

Web Client

 

When loading a different screen the hyperlink shows up.

Financial Escalations

Smart Client

Web Client

 

Does anyone know what might the issue be?

Hi ​@qquac 

Have you checked the configurations for that field?

Cheers!


Hi ​@qquac 

Have you checked the configurations for that field?

Cheers!

Hi ​@Shneor Cheshin 

Both CC Escalation and Financial Escalation are running off the same table with different primary table constraints. For that particular field, both of them are the same.


Hi ​@qquac 

This is UI realted configurations.

Check in the UI Designer and compare the field configurations on the screen.

Cheers!


Hi ​@qquac 

This is UI realted configurations.

Check in the UI Designer and compare the field configurations on the screen.

Cheers!

Hi ​@Shneor Cheshin.
Properties are the same for both


I could not pinpoint the exact reason for the hyperlink not working in the web client. To resolve the issue, I recreated the screen.


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