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Question

FSM Mobile - Show pop up

  • October 14, 2020
  • 2 replies
  • 149 views

ZRZJOLIVEIRA
Do Gooder (Partner)
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Hi, 

 

We have a requirement from our client to add some validations during the workflow (for example “Did you report all parts used? Yes/No”) . On the mobile app is it possible to show a pop up window and jump to a specific screen based on the answer? 

 

Thank you,

João Oliveira

2 replies

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  • Hero (Employee)
  • October 14, 2020

You could add a survey with the answers you are looking to for that screen and that might give you what you are looking for. 

 

Is a good place to start if you haven’t heard of surveys in FSM mobile. They can be added in mobile in addition to the webclient.


ZRZJOLIVEIRA
Do Gooder (Partner)
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  • Author
  • Do Gooder (Partner)
  • October 15, 2020

Hi Christine,

 

Than you for you comment!

Unfortunately I’m not seeing how can I control the workflow based on a survey. For example I might have an simple survey with a question “Is the client at home? Yes/No”, but how can I control the next screen based on what the technician answer? If yes, continue the execution flow. Otherwise jump to the summary screen to close the task?

 

Best regards,

João Oliveira