Hi Experts,
Appreciate your input regarding the following issue.
Issue:- In customer’s Environment Mobile client Home screen is not loading when accessing with role, when they are removing the role then the screen is loading or if they clone the existing role and create a new role then with that new role the home screen is loading but not loading with the existing role.
Also, why is this issue occurring for the specific role, but not for the cloned role?
Best answer by Dilushkumar Vasudevan
Hi
The actual cause of the issue was that the initialization did not work properly for Person_IDs with the '@' sign. After further investigation, the issue was replicated and subsequently fixed.
Please refer to the INC0546884 incident , which I created this post on behalf of this ticket,. R&D provided a hotfix for this issue. I hope you will get some inputs on this case.
Cheers,
Dilushkumar.
+28There could be many reasons for this.
That is a good start.
Cheers!
+6Were you able to find a solution for this / any further details regarding this? 🙂
Cheers,
Buddhima
Hi
The actual cause of the issue was that the initialization did not work properly for Person_IDs with the '@' sign. After further investigation, the issue was replicated and subsequently fixed.
Please refer to the INC0546884 incident , which I created this post on behalf of this ticket,. R&D provided a hotfix for this issue. I hope you will get some inputs on this case.
Cheers,
Dilushkumar.
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