FSM Mobile - Dropdown values are not shown in custom fields
Hello,
We have the below problem in FSM Mobile:
In mobile, some fields are “dropdown” type and we want to display predefined values. For example, the below field “CUSER_DEF221” needs to have some values in its dropdown, but in mobile the dropdown is empty. Screenshots below that show the steps that we have already done.
Thanks a lot !!
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Hi @ioannamourtzaki,
Could you please check this values are available in global_code_table in mobile database?
If not, you need to update the global_code_table sync rule to send these records to the mobile.
Note - baseline sync rule of global_code_table has constraints to filter the records with code_name. So, you should alter the current sync rule by adding your custom code name.
Hello @Anjula Priyanath thank you for your answer!
I updated the sync rules with ‘C_MATERIAL’ and now I can see it in the database. (as shown below)
But unfortunately in the field “Material” the dropdown values are not still displayed.
@ioannamourtzaki
Now, could you please change the list filter value as C_MATERIAL in field properties?