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Question

FSM: Import/Export functionality not installed?

  • Feb 23, 2023 4:50 AM UTC
  • 5 replies
  • 134 views

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Hi Team,

Am getting the below error message when am clicking the import/export.

“Import/Export functionality not enabled for this installation”

 

Appreciate your support

5 replies

Shneor Cheshin
Superhero (Employee)
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  • Superhero (Employee)
  • Feb 23, 2023 4:57 AM UTC

Hey @TatKhandM 

Check 2 app params, and set them to ‘Y’

  • EXPORT_ALLOWED
  • IMPORT_ALLOWED

Cheers!


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  • Author
  • Sidekick
  • Feb 23, 2023 6:57 AM UTC

Hi @Shneor Cheshin ,

 

It is coming only for the particular user login .

 


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  • Do Gooder (Customer)
  • Feb 23, 2023 9:15 AM UTC

@Shneor Cheshin , I checked in my app param and the the value for IMPORT-ALLOWED/EXPORT-ALLOWED.

Still I am receiving the same error.

 


Shneor Cheshin
Superhero (Employee)
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  • Superhero (Employee)
  • Feb 23, 2023 9:21 AM UTC

Hey @TatKhandM @ERCZYADSAH 

Another thought.

Check if the assigned role has any import/export function disabled.

In the role screen, check the functions tab and see if there is anything like ‘IMPORTEXPORT%’

Where % can be any string.

For example IMPORTEXPORTWIZARD, IMPORTEXPORTANY, etc.

Cheers!


brj
Do Gooder (Customer)
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  • Do Gooder (Customer)
  • May 3, 2024 4:58 PM UTC

I am seeing this issue even when the user has role access and is actively using import/export in their role.  To clear the error I have them refresh cache and it will clear their access issue and they are able to continue using import/Export.  Thought I would share for others who may experience this issue.