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Question

Can't see appointment booking for work task (instead directed to scheduling)

  • December 4, 2025
  • 4 replies
  • 22 views

4 replies

Marcel.Ausan
Ultimate Hero (Partner)
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  • Ultimate Hero (Partner)
  • December 4, 2025

@TntRachiB  isn’t Appointment Booking a functionality available only in FSM - i.e. Request Work Tasks?

@Alexander Heinze might know more on this.


Alexander Heinze
Ultimate Hero (Employee)
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  • Ultimate Hero (Employee)
  • December 4, 2025

Appointment Booking requires PSO - is PSO and the Scheduling Dataset configured and active?


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  • Author
  • Do Gooder (Partner)
  • December 5, 2025

No PSO and Scheduling Dataset are not configured yet, I’ll try to do that first and get back to this. 

Thanks for the help 😀


Alexander Heinze
Ultimate Hero (Employee)
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  • Ultimate Hero (Employee)
  • December 5, 2025