iPhone users get an error message “User or password invalid” while trying to log in using FaceID but using the same credentials entered manually users can log in to the application.
Solved
Astea Mobile Edge - iPhone FaceID not working
Best answer by Phil Seifert
HI Firdosh,
From what you describe, it seems like the password cache stored in the iOS device is not correct. You should be able to remove/change the password using the Passwords app if you are using iOS 18 or via the settings apps searching for passwords.
You can read about this from Apple using this link:
Find saved passwords and passkeys on your iPhone - Apple Support
Hopefully, you are using iOS18 thus can use the Passwords app to edit the currently saved password.
+23HI Firdosh,
From what you describe, it seems like the password cache stored in the iOS device is not correct. You should be able to remove/change the password using the Passwords app if you are using iOS 18 or via the settings apps searching for passwords.
You can read about this from Apple using this link:
Find saved passwords and passkeys on your iPhone - Apple Support
Hopefully, you are using iOS18 thus can use the Passwords app to edit the currently saved password.
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