+7I've created a file storage repository and when creating a revision of a document, there is a problem with saving the file. When I try to write, I get the error below.
The repository configuration looks like below.
In addition, I changed the settings here.
Should I set anything else?
Best answer by Mathias Dahl
That's something I'm afraid you need to ask from the people working with our platform. See my earlier reply above on Remote vs Cloud deployment. What you/they need to do is to make sure the File Storage container/service is up and running.
+33If it's Cloud deployment, you should contact IFS Cloud Services or IFS Support to make sure the IFS Cloud File Storage service is up and running. If it's Remote, you need to ask an IT person in your own organization to do the same. When the use of File Storage in Docman or Media Library fails, the problem is most likely not in Docman or Media Library.
+33By the way, you said you create a new repository and that you get the error when you are creating a new revision of a document. Where was the previous revision stored?
+7I've created a new repository and a whole new document class for that repository. I want to test this repository for this new class.
+7Where can I check if the relevant services are running correctly?
+33That's something I'm afraid you need to ask from the people working with our platform. See my earlier reply above on Remote vs Cloud deployment. What you/they need to do is to make sure the File Storage container/service is up and running.
+7Thanks Mathias. You put me on the right track, and I managed to solve the problem with my colleagues.
+33Thanks Mathias. You put me on the right track, and I managed to solve the problem with my colleagues.
Would it be possible for you to share a bit more details on what the cause of the problem was?
+7The cause of the problem was prosaic. The FILE_STORAGE service was not configured and running. It was necessary to create an appropriate "Name space" on the server and create a properly configured "POD" in it,
Configuration details can be found in the IFS Cloud documentation entitled "Set up and Configure External File Storage".
+33Thanks Paweł!
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