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Invalid File Type - XLS or XLSX

  • Jun 11, 2025 1:47 PM UTC
  • 2 replies
  • 108 views
Asela Munasinghe
Superhero (Customer)
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hi All

We are getting this strange error when trying to upload files with the extension XLS or XLSX 

 



File formats are already setup

 



What could be the reason here?

 

Best answer by Door

Greetings, 

Format and file types is not the same. 
Please check under “File types” under EDM Basic. 
 

 

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2 replies

Do Gooder (Partner)
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  • Door
  • Do Gooder (Partner)
  • Answer
  • Jun 11, 2025 2:23 PM UTC

Greetings, 

Format and file types is not the same. 
Please check under “File types” under EDM Basic. 
 

 

    kasunhp
    Hero (Partner)
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    • kasunhp
    • Dec 10, 2025 2:14 PM UTC

    Hi ​@Door 

    What is the usage of this “Format” in Document Class Management?

    Is there any place to limit the file size?

     

    TIA.

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