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How-to show "view" button for an attachment - IFS Cloud

  • May 13, 2022
  • 2 replies
  • 392 views

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  • Sidekick (Employee)
  • 50 replies

Hi, I attached serveral types of files under phurchase order :

pdf, doc, txt

and find only [*.pdf] file will show the “view” button.

 

what is the logic behind it? 

is there anyway to config it?

 

Best answer by ShawnBerk

It is explained a little in this post, there are only certain types that are built in to work with the viewer.  The answer is that it isn’t configurable and office documents are not in the list to work through the viewer.

 

2 replies

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  • Superhero (Customer)
  • 1482 replies
  • Answer
  • May 13, 2022

It is explained a little in this post, there are only certain types that are built in to work with the viewer.  The answer is that it isn’t configurable and office documents are not in the list to work through the viewer.

 


Mathias Dahl
Superhero (Employee)
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  • Superhero (Employee)
  • 2903 replies
  • May 13, 2022

Hi, I attached serveral types of files under phurchase order :

pdf, doc, txt

and find only [*.pdf] file will show the “view” button.

Text files (*.txt) should also work I think. As well as HTML files, if I remember correctly.