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Undo Pre-Ship Delivery Note from Two-Stage Picking

  • Jul 12, 2023 3:33 PM UTC
  • 3 replies
  • 190 views

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Is there any other way to undo a pre-ship delivery note used in the two-stage picking process, other than adding a new line to the customer order and picking, which then invalidates the current pre-ship delivery note? 

Best answer by EqeMithuV

Hi @VALJTWEEDY ,

In two-stage picking process as the customer orders delivers are handled in a shipment location, the discrepancies that might occur (picked parts are broken, wrong parts picked, etc.) are handled with the standard shipment location functionality.

So the other option to undo pre-shipment delivery note or to modify the existing one, you can go to inventory part in shipment inventory and perform return/scrap/move then system will prompt with the below message. If you choose Yes, then new pre-shipment delivery note is create and choose No to invalidate the existing pre-shipment delivery note.

Hope this helps!!

Regards,

Mithun K V

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3 replies

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  • Superhero (Partner)
  • Answer
  • Jul 13, 2023 12:34 PM UTC

Hi @VALJTWEEDY ,

In two-stage picking process as the customer orders delivers are handled in a shipment location, the discrepancies that might occur (picked parts are broken, wrong parts picked, etc.) are handled with the standard shipment location functionality.

So the other option to undo pre-shipment delivery note or to modify the existing one, you can go to inventory part in shipment inventory and perform return/scrap/move then system will prompt with the below message. If you choose Yes, then new pre-shipment delivery note is create and choose No to invalidate the existing pre-shipment delivery note.

Hope this helps!!

Regards,

Mithun K V


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  • Author
  • Do Gooder (Customer)
  • Jul 13, 2023 1:25 PM UTC

Hi Mithun,

 

Thanks for this information. To confirm, aside from these three options to return/scrap/move, there is no other way to undo a pre-ship delivery note, correct? 

 

Thank you,


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  • Superhero (Partner)
  • Jul 13, 2023 1:34 PM UTC

Hi @VALJTWEEDY ,

As far I know, we don't think we have other options apart from these 2.

Regards,

Mithun K V