Question

IFS CRM Panel Error when trying to save an email to business mail

+6

I receive this error when attempting the Save to CRM function.

Has anyone experienced this and know the solution?

+24

Make sure you populate these 2 parameters

+6

Thank you, this helped. I can now save the body copy of an email to business mail. Any idea how to get attachments to save( or is that not possible)?

+10

@Mpreite - I’m running into the same issue, did you get the saving attachments issue resolved?

+6

Not yet(sadly)

+6

any news ? we have the same problem, IFS APP 10 UPD18 and OUTLOOKL 2019

+5

Hi @Abdel , @Mpreite ,

Please check the below highlighted settings,

Regards,
Dulani.

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