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Question

CRM Panel/ Incorrect contact gets updated under Communicatrion Method tab when the name and descitpion is updated via the CRM Panel

  • January 17, 2024
  • 1 reply
  • 40 views

Priyanka.Massey
Sidekick (Customer)
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We edited the communication method for below contact via the panel -

 

 

 

However, in IFS incorrect contact (linked to a different email) got updated. See below -
 

 

 

1 reply

Annjse
Hero (Employee)
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  • Hero (Employee)
  • January 18, 2024

This is actually a bug. We have fixed this issue in IFS Cloud but the issue is still there in Applications 10 so please report a support case if you want us to provide a correction in Applications 10 as well.