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Question

CRM Panel/ Incorrect contact gets updated under Communicatrion Method tab when the name and descitpion is updated via the CRM Panel

  • Jan 17, 2024 5:59 PM UTC
  • 1 reply
  • 55 views
Priyanka.Massey
Sidekick (Customer)
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We edited the communication method for below contact via the panel -

 

 

 

However, in IFS incorrect contact (linked to a different email) got updated. See below -
 

 

 

    1 reply

    Annjse
    Hero (Employee)
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    • Annjse
    • Hero (Employee)
    • Jan 18, 2024 9:09 AM UTC

    This is actually a bug. We have fixed this issue in IFS Cloud but the issue is still there in Applications 10 so please report a support case if you want us to provide a correction in Applications 10 as well. 

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