after converting a lead to business opportunity, IFS create automatically a background task named :
CRM Business Opportunity inference request ( Business_Opportunity_API.Inference_Request_Deferred__ )
but this task always falls in error :
The [ML_BUSINESS_OPP_CLOSE_STAT] setup is incomplete. Please train and activate the model before using.
do you have any idea about this task ? how to disable it or how to fix it ?
because I searched in DB tasks and events but I didn’t find any task with this name
Thnk you.
Regards.
Best answer by Annjse
Hi @ZinT ,
This is related to the AI based Business Opportunity prediction. If that feature is enabled, a background job is triggered when a new opportunity is created. To calculate the prediction/score value, the machine learning model must be trained so that is why the background job fails. You can disable the feature by setting the “Use machine learning (AI) for Business Opportunities” and “Use background job for machine learning (AI) for Business Opportunities” settings to FALSE in the CRM/SRM Default Values page.
This is related to the AI based Business Opportunity prediction. If that feature is enabled, a background job is triggered when a new opportunity is created. To calculate the prediction/score value, the machine learning model must be trained so that is why the background job fails. You can disable the feature by setting the “Use machine learning (AI) for Business Opportunities” and “Use background job for machine learning (AI) for Business Opportunities” settings to FALSE in the CRM/SRM Default Values page.
