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Integration of WeChat

  • December 3, 2024
  • 1 reply
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Violeta
Sidekick (Partner)
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  • Sidekick (Partner)
  • 20 replies

Good morning,

 

Has anyone managed to do an integration of WeChat into CE?

 

Thank you,

Violeta

Best answer by Peter Mace

Violeta,

WeChat is not a currently supported channel in IFS CE, so there is no way to do a direct integration.

It would be potentially possible with the use custom broker style application. The broker would communicate with WeChat, and could use the CE Tenant API to create a Work Object. At the simplest level, the work object could contain the details of the WeChat message.

However, it may be better if CE could also directly talk to the broker (via oData4). The work object could then just contain a unique ID for the chat message/session and all data could be returned from the broker. The broker could then also be used to send message back via WeChat.

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Peter Mace
Hero (Employee)
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  • Hero (Employee)
  • 40 replies
  • Answer
  • December 9, 2024

Violeta,

WeChat is not a currently supported channel in IFS CE, so there is no way to do a direct integration.

It would be potentially possible with the use custom broker style application. The broker would communicate with WeChat, and could use the CE Tenant API to create a Work Object. At the simplest level, the work object could contain the details of the WeChat message.

However, it may be better if CE could also directly talk to the broker (via oData4). The work object could then just contain a unique ID for the chat message/session and all data could be returned from the broker. The broker could then also be used to send message back via WeChat.


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