Solved

Pending lines in ASC Shipment disposition

  • 5 December 2021
  • 4 replies
  • 106 views
Sashika Lakshan
Rank
Userlevel 5
Badge +7

Hi Team,

Can someone explain the reason for appearing,

  • Progress Type = In Progress
  • Customer order status = Invoiced
  • Customer order line status = Invoiced & Cancelled

Lines in Demand for shipping window? Also, it is not possible to create a Shipment from these lines. Therefore, apart from removing these lines through a data repair, is there any action that we can suggest customer to remove this. Also, what are the possible reasons for these lines to appear in Demand for shipping window.

 

 

icon

Best answer by Rangi Wijewardana 5 December 2021, 20:14

View original
- Sashika
This topic has been closed for comments

4 replies

Rangi Wijewardana
Rank
Userlevel 5
Badge +7

@Shashika Lakshan

Demand for shipping line gets Progress Type ‘In Progress’ when the Background job for Shipment creation is running.

It seems these lines stay in ‘In Progress’ erroneously, even after processing the shipment.

Perhaps error has occurred during shipment creation which was later solved, but progress type remains unchanged.

{When there is an error in the Shipment Generation Process (Shipment Generation by the Background ie.our id is missing ), you can see the error description via ‘ASC Shipment Disposition’ -> ‘Message Detail’ RMB ->‘Message Handling’ window.}

Please refer solutions provided for customer HUF and Polypipe for this known issue where appearance of Invoiced closed/cancelled CO lines on Demand for shipping ,caused by unknown root causes.

O
Rank
Userlevel 4
Badge +6

Hi @Sashika Lakshan ,

 

As Rangi mentioned, this is due to an error in the shipment generation process from ASC side. This can happen due to numerous issues from the ASC shipment generation and ASC transport-related flows. The best option available is to remove these lines through a data repair from the YVVDA_CUST_SCHED_PLAN_DEM_TAB table. 

 

/Oshada

Sashika Lakshan
Rank
Userlevel 5
Badge +7

@Shashika Lakshan

Demand for shipping line gets Progress Type ‘In Progress’ when the Background job for Shipment creation is running.

It seems these lines stay in ‘In Progress’ erroneously, even after processing the shipment.

Perhaps error has occurred during shipment creation which was later solved, but progress type remains unchanged.

{When there is an error in the Shipment Generation Process (Shipment Generation by the Background ie.our id is missing ), you can see the error description via ‘ASC Shipment Disposition’ -> ‘Message Detail’ RMB ->‘Message Handling’ window.}

Please refer solutions provided for customer HUF and Polypipe for this known issue where appearance of Invoiced closed/cancelled CO lines on Demand for shipping ,caused by unknown root causes.

Thank you for the detailed update @Rangi Wijewardana. 

- Sashika
Sashika Lakshan
Rank
Userlevel 5
Badge +7

Hi @Sashika Lakshan ,

 

As Rangi mentioned, this is due to an error in the shipment generation process from ASC side. This can happen due to numerous issues from the ASC shipment generation and ASC transport-related flows. The best option available is to remove these lines through a data repair from the YVVDA_CUST_SCHED_PLAN_DEM_TAB table. 

 

/Oshada

Thank you @Oshada Samarasinghe. 

- Sashika
Terms & ConditionsCookie settings