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Assigned serial number is not displayed in the purchase order

  • Nov 13, 2023 9:33 AM UTC
  • 3 replies
  • 138 views

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Hello togehter,

 

i have currently the case that the “Serial No.” is not shown for for received serial parts in the Purchase Order: 

Is this a bug or does the assignment of the serial number to the purchase order has to be traced elsewhere afterwards?

Many thanks and best regards

Rolf

Best answer by matt.watters

The serial number field is applicable only on a Purchase Order of type 6 - External Service Order.

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3 replies

DanielH
Sidekick (Partner)
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  • Sidekick (Partner)
  • Nov 14, 2023 10:23 AM UTC

Hi Rolf,

 

this is quite strange as in the older versions usually with a quantity of 1pcs the serial number if it is reserved should be displayed.

For me it looks like a bug.


matt.watters
Ultimate Hero (Partner)
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  • Ultimate Hero (Partner)
  • Answer
  • Nov 14, 2023 12:17 PM UTC

The serial number field is applicable only on a Purchase Order of type 6 - External Service Order.


DanielH
Sidekick (Partner)
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  • Sidekick (Partner)
  • Nov 14, 2023 12:37 PM UTC

Ahh, that makes sense Matt. Thank you for the quick answer!