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Assigned serial number is not displayed in the purchase order

  • November 13, 2023
  • 3 replies
  • 112 views

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Hello togehter,

 

i have currently the case that the “Serial No.” is not shown for for received serial parts in the Purchase Order: 

Is this a bug or does the assignment of the serial number to the purchase order has to be traced elsewhere afterwards?

Many thanks and best regards

Rolf

Best answer by matt.watters

The serial number field is applicable only on a Purchase Order of type 6 - External Service Order.

3 replies

DanielH
Sidekick (Partner)
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  • Sidekick (Partner)
  • November 14, 2023

Hi Rolf,

 

this is quite strange as in the older versions usually with a quantity of 1pcs the serial number if it is reserved should be displayed.

For me it looks like a bug.


matt.watters
Ultimate Hero (Partner)
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  • Ultimate Hero (Partner)
  • Answer
  • November 14, 2023

The serial number field is applicable only on a Purchase Order of type 6 - External Service Order.


DanielH
Sidekick (Partner)
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  • Sidekick (Partner)
  • November 14, 2023

Ahh, that makes sense Matt. Thank you for the quick answer!