Hi, when my process in the process desiger had two back to back automated decisions followed by a normal task, it threw an error saying the task has already started and it wouldn't allow the first decision ticket to be closed. I had to add a normal task and automatically close it in between the decisions to make the process work. Do you know why this error was happening?
Hello Anandamoyi,
The error returned above seems to indicate that the process itself has not been defined correctly and this is stopping assyst from progressing it as expected.
Without being able to view the actual process template I cannot confirm at this point.
As mentioned by the alert message you have received I would advise you to contact your Process/ assyst administrator to review the process template.
If required you can also contact the IFS service center so that the process template can be checked and further advise provided if required.
IFS assyst Service Center - assyst11-8Wiki (axiossystems.com)
I hope the above answer your question
Kind regards
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