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Question

PM ACTION COMPLETE DATE INCORRECT

  • October 22, 2021
  • 5 replies
  • 61 views

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Within the PM Action, the Last Work Task Completion Date is incorrect causing the rest of the Maintenance Plan to be scheduled incorrectly.

 

The Work Task was initially closed down with the incorrect Actual Finish Date which is what has pulled into the Last Work Task Completion Date.

Reopening the Work Order and Amending the Actual Finish Date is not working. How do i resolve this?

 

 

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5 replies

lopespetro
Hero (Customer)
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  • Hero (Customer)
  • October 22, 2021

Within the PM Action, the Last Work Task Completion Date is incorrect causing the rest of the Maintenance Plan to be scheduled incorrectly.

 

The Work Task was initially closed down with the incorrect Actual Finish Date which is what has pulled into the Last Work Task Completion Date.

Reopening the Work Order and Amending the Actual Finish Date is not working. How do i resolve this?

 

 

Hi,

which version are you using? mine is working well. apps 10 upd8


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  • Author
  • Sidekick (Customer)
  • October 25, 2021

I am on App 10 Update 11


lopespetro
Hero (Customer)
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  • Hero (Customer)
  • October 25, 2021

I am on App 10 Update 11

Hi @lisa.gilesAB 

Is you PM ACtion using PM Group?

Could you send us a picture of the General Tab?

Tks


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  • Author
  • Sidekick (Customer)
  • October 25, 2021

This is the General Tab:

 


lopespetro
Hero (Customer)
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  • Hero (Customer)
  • October 25, 2021

This is the General Tab:

 

Hi @lisa.gilesAB, it Seems to be OK.

Check the actual and final real date of the work order please in report in.

also check the calendar of the main org.

maybe they may impact it.

is this in production?

Check in test and dev environment and see if they behavior in the same way.

Br.

Lopes