We have on-boarded a large application wherein the application takes a pathway back through an Integration/Coordination process, through to the Server/data endpoint.
ie,
Application → Integration/Coordination → Server/DB Server
We have relations setup between each node to show data flow from the App to the Integration and the DB to the Integration point. This is the flow of data. However, when our Service desk receives an issue with the application by an end-user, it will only show connection to the Integration point and not through to the server/db infrastructure.
Question: Using relations, how would you represent that the Application is connected to the Server/DB Server as well as the Integration/Coordination point?