Question

mobile workflow Task Action mandatory

  • 11 January 2024
  • 3 replies
  • 21 views

Userlevel 5
Badge +12

Hi All.

I set up the Attachments task action as mandatory but the mobile app is not blocking the user to complete the task. Does anyone know why?

 

the version is 23R1 MWO MAINTENANCE

 

One doubt is, the app consider media and docs or just media or doc?

 

Br.

Lopes


3 replies

Userlevel 6
Badge +16

Setting this mandatory means that the app will force for at least one document or media item to be attached to proceed.

If you would like this to more granular can you please add an Idea in the community

Cheers

James

Userlevel 5
Badge +12

Setting this mandatory means that the app will force for at least one document or media item to be attached to proceed.

If you would like this to more granular can you please add an Idea in the community

Cheers

James

Hi @James Ashmore , tks for the quick response.

 

That’s the problem, the app is not forcing the user to attach at least one media or doc.

The time mandatory is working well, but media is not.

I tested both windows and android.

Do you know what it could be, or if I’m missing some thing?

Br.

Lopes

Userlevel 6
Badge +16

If that's the case then please raise a support ticket so it can be investigated in detail and corrected if needed

Cheers

James

Reply