Does anyone know how to change a serial number on a serial object after it already has history against it?
Changing a serial number on a serial object
Best answer by Thilini Kumarasinghe
RMB Option Rename is available in Part Master Data\Master Part\Part/Lot Tracking\Part Serial window.
But as far as I’m aware, serial can only be renamed if the part serial is in inventory and also if not used in service management (i.e. no serial object created).
Hence if it is really needed to rename, a data repair will have to be done, but then again we should be cautious if a large number of transactions has been performed on this serial.
The same applies for other kinds of connected objects, like VIM for example. Allowing changing the serial number of parts connected to objects as a core fix would require a major correction, both code wise and testing wise. This is a restriction in the functionality.
However, if no transactions on the object has been performed, after the inventory part has been made maintenance aware (and the number of the part serial cannot be changed), query for the Serial Object and delete it. There will be an information message saying that the Part Serial will not be removed. After this has been done, it’s possible to change the serial number. The final step is to once again make the part maintenance aware. (however several constraints are involved here as well, hence you might get some error messages)
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