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Avoid automatic Work Task creation in Work Orders

  • December 21, 2021
  • 5 replies
  • 221 views

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Hi ,

 

I have a functional issue when I'm going to create WOs via Service Requests. Work Task will be automatically created with respect to the WO. Actually, I don't need to create a Work Task at this stage. How should I avoid creating a Work Task while creating a Work Order?

 

Thanks in advance,

Banuka

Best answer by Kushan Jayasinghe

Go to the site that WO has been created, select empty space as per the below image and save. Now your issue is solved. Try to create a WO and check. You won't be able to see any task created automatically.
 

 

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Kushan Jayasinghe
Hero (Employee)
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Go to the site that WO has been created, select empty space as per the below image and save. Now your issue is solved. Try to create a WO and check. You won't be able to see any task created automatically.
 

 


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 you can set this from site level. Go to the particular site > Maintenance tab > Keep the below highlighted field empty from the drop down > Then no tasks will be created while creating work orders.

 


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  • Author
  • Sidekick (Employee)
  • 8 replies
  • December 24, 2021
Kushan Jayasinghe wrote:

Go to the site that WO has been created, select empty space as per the below image and save. Now your issue is solved. Try to create a WO and check. You won't be able to see any task created automatically.
 

 

@Kushan Jayasinghe  Thank you for the support.


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Chathuri Peiris wrote:

 you can set this from site level. Go to the particular site > Maintenance tab > Keep the below highlighted field empty from the drop down > Then no tasks will be created while creating work orders.

 

Thank you for the support @Chathuri Peiris 


Kushan Jayasinghe
Hero (Employee)
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Banuka Perera wrote:
Kushan Jayasinghe wrote:

Go to the site that WO has been created, select empty space as per the below image and save. Now your issue is solved. Try to create a WO and check. You won't be able to see any task created automatically.
 

 

@Kushan Jayasinghe  Thank you for the support.

Pleasure  :blush:


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