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Unable to see log file for errors

  • 30 January 2023
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Userlevel 3
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If there are errors at time of import, we are accustomed to either having a link to click on in the screen below to see the error file or the error file downloads automatically for us. We no longer have either. How can we access the error file? Views shown from Chrome and Edge.

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Best answer by Phil Seifert 30 January 2023, 15:53

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Userlevel 7
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Hi Leann,

What is your current setting in the Configuation Editor - Globals for IsLoggingFileMode

 

 

Log files are not saved to the file system with this option turned off so there may notbe a file to link.

I am not sure this is the definitive reason for the import process that it is affected by this setting too but let’s rule it out.

Also, there is a module called Import Export Audit which also can be used to review the log files.  Please see the screen shot below:

 

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