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Problem opening Attachments and Documents

  • March 23, 2020
  • 1 reply
  • 91 views

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Some users are having problems opening documents, and attachments. When they click on the document nothing opens.

Best answer by DKovacs

When using the web-based version of Alliance, you must disable any pop-up or ad blockers in your browser. One tip for administrators: Add an exception for Alliance in the "Pop-Up Allow" list in your global Group Policy settings. This will add the exceptions to all users in your domain.

 

1 reply

DKovacs
Do Gooder (Employee)
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  • Do Gooder (Employee)
  • 1 reply
  • Answer
  • March 23, 2020

When using the web-based version of Alliance, you must disable any pop-up or ad blockers in your browser. One tip for administrators: Add an exception for Alliance in the "Pop-Up Allow" list in your global Group Policy settings. This will add the exceptions to all users in your domain.