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Question

PF runs while condition is not true

  • July 10, 2025
  • 1 reply
  • 31 views

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HI,

 

We have an “old” Process Flow starting this way : 

 

It has been working properly for years now, but since 2 days, it started running for every status change, even when Status doesn’t match the condition. We can’t find any reason for that.

Did you already encountered this error ? How can we fix that ?

Thank you


ALLIANCE V15.4 SU9

1 reply

Phil Seifert
Ultimate Hero (Employee)
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  • Ultimate Hero (Employee)
  • July 10, 2025

Hi Laurence,

I have only seen it the other way around, it did not execute if it was true.  That was fixed by adding a new column in the UIM (cc_order_stat_4_event_broker) for the event broker but based on your description this is not what you are seeking.

I think you should log a case with Support as I know there were changes made in the upcoming SU12 adding this new column.  I also would review whatever conditions you added to see if they are set up properly.