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Mobile edge : to prevent component deletion

  • October 5, 2023
  • 3 replies
  • 60 views

athobie
Sidekick (Partner)
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Hi,


In a SV, at the installed item level, a MOE allows you to no longer authorize the deletion of the equipment, so the "trash" icon disappears from this screen, which is desired in the use case
 

But, from this screen if we click on the components icon, then at the components screen, you have the trash icon and you can therefore remove a component. I couldn't find any MOE.

There is an MOE to prevent the Tech to modify the data component’s,  but he can still delete it.
 

Do we have another MOE to avoid the deletion ? 
Or a way by customisation to remove the “trash”icon  ?
 

See on the attachments, some screenshots.


Thanks and Regards

anthony

Best answer by Reid Gilbert

Hi Anthony,
This is now logged under EU0073353 in our production system.
Thanks,
Reid

3 replies

Reid Gilbert
Superhero (Employee)
Forum|alt.badge.img+15
  • Superhero (Employee)
  • October 5, 2023

Hi Anthony,
Log a support ticket for this issue, we’ll need to run it by the R&D team...I thought we used to have another MOE specifically for the deletion but I checked in the latest V15 release and it’s not there so we’ll need to dig into it further.
Thanks,
Reid


Reid Gilbert
Superhero (Employee)
Forum|alt.badge.img+15
  • Superhero (Employee)
  • Answer
  • October 6, 2023

Hi Anthony,
This is now logged under EU0073353 in our production system.
Thanks,
Reid


athobie
Sidekick (Partner)
Forum|alt.badge.img+11
  • Author
  • Sidekick (Partner)
  • October 9, 2023

Hi

 

Thanks Reid😀

anthony