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How to add two reports into one in service order (Service Alliance)


HERNANDEZ-MCI
Do Gooder (Customer)
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Hello, I would like to launch the Print Preview report (accessible from the Resolve page of the Service Order) and the Service Order report (from the "Report" button of the Service Order) to a single pdf containing the two concatenated reports in one action.
I have considered several solutions:
• Create a single new report using the customizer containing both sub report. Knowing that each report to be concatenated normally has its own structure (header, group, detail with sub report, etc.) : I have not tested how many levels of reporting can accept nested sub reports.
• Create an action button in the Service Order UI that will execute java code to run both Pdfs : I don’t know how to group the two Pdfs into one.

•Use code in the first report that will launch the second report generation : I do not know which code to use and if it is possible to do so.

 

Thank you for giving me a solution.

Best answer by Dannyklein

Hi

This would require customizing the report to the format you need or creating anew customer facing report. not by combining two reports into one but taking the base report and shape it into what you need. 

it is impossible to include entire report as a sub report,

you will will need to  combine the header  queries to retrieve all necessary information, add first report and second report sub reports. in order to get more technical info on the number of sub reports please contact the technical support .

 

 

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2 replies

Dannyklein
Do Gooder (Employee)
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  • Do Gooder (Employee)
  • 4 replies
  • Answer
  • May 28, 2020

Hi

This would require customizing the report to the format you need or creating anew customer facing report. not by combining two reports into one but taking the base report and shape it into what you need. 

it is impossible to include entire report as a sub report,

you will will need to  combine the header  queries to retrieve all necessary information, add first report and second report sub reports. in order to get more technical info on the number of sub reports please contact the technical support .

 

 


HERNANDEZ-MCI
Do Gooder (Customer)
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  • Author
  • Do Gooder (Customer)
  • 17 replies
  • May 28, 2020

Thank you for your reply. It was one of the solutions I would have done as a last resort.
Regards
Michel


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